What is RingCentral Office?

RingCentral Office is the #1 cloud based office phone system that eliminates expensive on-premise equipment, provides Plug&Ring™ ready IP phones and delivers enterprise-class functionality.
 

Managed Service Option

As your Authorized RingCentral Dealer in Canada,
Bold Beaver Communications offers a convenient Managed Cloud Phone – system administration service with dedicated Canadian customer support. With this optional service, you can focus on running your business and let us take care of network monitoring, adding or moving employees, updating greetings and routing rules, or changing office phones.

What do you get with RingCentral?

• More power than a traditional office phone system
• One unified system for multiple office locations and mobile employees
• Unparalleled ease of use – simple touch interface
• No PBX equipment to buy or expertise needed
• Ultimate mobility and access from anywhere online, or from your smartphone or tablet
• No risk – reliable service with 24x7 technical support

Answering rules

Configure the way callers reach individual extensions. Direct callers to extensions, alternate phone numbers, and voicemail based on date and time, date range and callers’ phone numbers, as well as the number they dial (if you have more than one).

Departments

Designate a group of employees to answer calls for departments such as sales or billing. Calls to that department will be placed on hold until one of the department members can take the call. Use music on hold to entertain customers while they wait.

Extension dialing

Dial internal extension numbers to connect with coworkers quickly, no matter where they’re physically located. It works from any RingCentral Office phone, softphone, or Mobile App.

Call forwarding

Forward calls from your RingCentral number to your mobile, home, or office phones. You can also use call forwarding to direct calls to employees, partners, and departments around the country.

Conference calling

Conference up to three callers on any phone or connect up to 10 with RingCentral Call Controller™ with Softphone.

Call transfer

Transfer calls to any extension in your company, or to any 10-digit number outside your business phone system.

Caller ID

See who’s calling you before you answer the phone with Inbound Caller ID. When you make calls, customize which number you want the recipient to see on their display by using Outbound Caller ID.

Call screening and blocking

Have your RingCentral auto-receptionist announce incoming callers’ names with the option to accept, reject, or send them to voicemail. You can also block calls.

Call logs

A record of your calls and faxes is stored in your online account. You’ll see who called, the phone number they called from, the time and date they called, and the duration of the call.

Return calls with *69

Press *69 to quickly return your most recent incoming call (the Caller ID number of your most recent incoming phone call must be available to use this feature).

Call recording

Record calls from any device used to take or make calls on your RingCentral system, even your mobile phone.

Call park

Park calls in the cloud and retrieve from any phone in your business. Park up to 50 calls simultaneously – both inbound and outbound calls

Paging

Make one-way announcements over IP phones and overhead paging devices. Reach colleagues in any office location. Just Plug & Page™: No complicated installation or configuration required.

Intercom

For quick one-to-one hands-free conversations. Easily announce parked calls and visitors or deliver quick messages. Easily customize your settings to determine who can contact you.

Send and receive without a separate fax machine

Send and receive faxes by email, online, from Microsoft Office®, and even your mobile device. RingCentral Office includes free fax software to electronically sign and edit faxes. No fax machine or dedicated line required.
 

Get faxes by email

Receive faxes as PDF email attachments, or in your Mobile App on iPhone, iPad, Android, or BlackBerry.
 

Sign and edit faxes electronically

You can preview and print faxes, design custom cover sheets, and annotate and sign your faxes electronically.
 

Send faxes using a fax machine with the analog adapter

Connect your existing fax machine to your RingCentral service with an analog adapter.
 

Auto-Receptionist

Use your Auto-Receptionist to greet callers and route them to any employee, any department, or any phone in the world. Customize the greeting for your company. For example, press 1 for sales, press 2 for customer support, press 3 for shipping information ...

When a customer calls, play an announcement, take a voicemail, or ring office, mobile, or home phone numbers in any order. The choice is yours.
 

Visual Voicemail

Manage your RingCentral voice and fax messages with Visual Voicemail in your online account, the Call Controller™ desktop application, or the RingCentral app for mobile devices. Return calls, delete messages, and more—all with a single click.
 

Dial-by-Name Directory

Provide a list of departments and employees to callers, accessible by first or last name.
 

Employee and department extensions

Accommodate local and satellite offices and employees—wherever they are—with a flexible extension structure. Accept faxes and use answering rules to block, screen, and route calls through an easy-to-use interface.
 

Music + Messages on hold

Reinforce your brand by playing music and messages to callers while they wait. Custom professional studio recordings are available.
 

Voicemail with email notifications

Take voicemails with advanced features like greetings, multiple delivery options, and alerts. Retrieve voice messages online or have them delivered to you by email. Play them on your PC speakers or listen to them over the phone.
 

Smart numbers for voice and fax

Use just one number for both voice and fax communication. Our cloud hosted PBX will automatically handle the call correctly – and save you money!
 

RingOut click-to-call out

Click a number from the web or Call Controller™ and RingCentral will connect the party to your phone. Choose any of your RingCentral numbers as the outgoing Caller ID.
 

RingMe click-to-call me

Drive more traffic with RingMe, an embedded button for your website and email signatures. It lets visitors reach your business with a single click. Take advantage of RingMe as part of your subscription plan at no additional cost.
 

Toll-free, local, or vanity numbers

Choose a toll-free number that’s right for you—a standard toll-free number (866, 877, and 888), or a true 1-800 number. RingCentral Office also includes one dedicated toll-free number you can use for Internet fax. Each line includes one direct local number. Choose one or multiple area codes that make sense for your business and get unlimited* calls and faxes with your local numbers.
 

Virtual calling card

Forget plastic cards or lengthy PINs—make calls with RingCentral. Simply dial your company’s RingCentral number, log in, and dial out—it’s convenient and cost-effective. You also display your company name and number as your Caller ID.
 

International calling

Get low, competitive international long distance rates and do business globally.
 

• Manage your entire RingCentral office phone system from your mobile phone.
• Show your RingCentral business number as your Caller ID when you make calls from your smartphone.
• Receive, view, and forward internet faxes right from your smartphone.
• Make VoIP calls over Wi-Fi or 3G on your iPhone and Android without using minutes from your wireless carrier plan.
• Access your company directory separately from your personal contacts.
• Receive inbound VoIP calls on Android.

RingCentral CloudFax™

Easily access features by integrating with Box, RingCentral CloudFax™ and Microsoft Apps. Use RingCentral CloudFax™ to fax documents from your Box, GoogleDocs and Dropbox accounts.

Send a fax up to 50 recipients, attach a cover page and see all your faxes in your RingCentral call logs.

Receive and send faxes from your PC, mobile phone, or Microsoft Office, get fax notifications, and much more.

It’s fast, easy, and free for all RingCentral customers who have a Box, GoogleDocs or Dropbox account.
 

Make Outgoing Calls

When you add a VoIP digital line to your RingCentral Call Controller, you get RingCentral Call Controller with Softphone. This softphone gives Call Controller the ability to make outbound calls directly from your PC — all you need is a headset.

You can also use the RingOut function with call controller without a separate digital line.

Microsoft Office Integration

Install the RingCentral Call Controller applet on your PC for complete integration with Microsoft Office and Outlook.
 

• Use Outlook to receive voice and fax messages.
• Call or fax your Outlook contacts instantly.
• Send faxes from any Microsoft Office application.
• Automatically identify callers as Outlook contacts.

Other Call Controller Features

• Screen calls
• Route calls on the fly, with a single click
• Send callers text-to-speech messages in real-time
• Interrupt callers leaving a message
• Record calls
• Send and receive faxes
• Easy access to voicemail and fax messages